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Fire Alarm Test, Inspection, and Service Technician - Urban Alarm in Silver Spring, MD at Kastle Systems

Date Posted: 8/24/2018

Job Snapshot

Job Description

Founded in 2003, Urban Alarm, a Kastle Systems company, began with a vision to create a different kind of security company: one familiar with and invested in its community and the daily lives of the people in it, not just with the equipment installed in their living spaces. As you see our recognizable fleet of black UA vehicles in your neighborhood more and more, our hope is that they serve as a reminder that we’re working to make your community a safer place. Urban Alarm customers are a mix of commercial, institutional, and property management organizations as well as homeowners. By utilizing the best systems and state-of-the-art technologies, Urban Alarm maintains high standards for training and expertise. Services we provide include security system design and installation, door access systems for offices, campuses, and multi-unit commercial / residential properties; and video monitoring applications.

We are hiring a Fire Alarm Test, Inspection and Service Technician!


  • Perform commercial fire alarm system test and inspections.
  • Perform routine service and maintenance of commercial fire alarm systems.
  • Complete electronic test and inspection forms on tablet and laptops.
  • Communicate and coordinate with office and customers to provide the best possible customer experience.
  • Prepare for inspections by reviewing plans and documentation.
  • Specify accurate scopes of work for service identified in test and inspections.
  • Perform system repairs as needed.
  • Maintain records by documenting all work using mobile phone app.
  • Maintain customer rapport by resolving concerns and answering questions.
  • Maintain safe and secure work environment by following safe practices and keeping security information confidential.
  • Update job knowledge by participating in educational opportunities, reading technical publications and working with demonstration products.
  • Opportunity for training, manufacturer certifications, and professional development on Commercial Fire Alarm Systems


The ideal candidate should have extensive experience in the installation, maintenance, and or test and inspection of Commercial Fire Alarm Systems; effective communication with customer; system documentation; coordinate deployments with customer and company office.

Special consideration will be given to candidates with NICET certifications and other professional licensing and credentials.

 Candidates must pass criminal background check, drug screening, and have excellent driving record