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Install Technician/Project Coordinator - Outdoor Video in Falls Church, VA at Kastle Systems

Date Posted: 11/2/2018

Job Snapshot

Job Description

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. With delivering a world class customer experience driving everything we do, Kastle’s mission is to be our customers’ best service provider and to make their security the most effective, efficient, and convenient it can be. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

The OSV Install Technician/Project Coordinator performs hands on monitored security camera system installations and service as needed. The Project Manager/Technician interacts directly with the client, client representatives, other contractors and Kastle personnel to ensure a successful installs, service, and repair solutions.

The OSV Install Technician/Project Coordinator assists Technical Project Managers with the design, installation, and service of monitored video surveillance systems as needed.  Installation management assistance can include procurement, resource planning, scheduling and supervising activities that result in the successful commissioning of security systems at customer premises.  System maintenance can include troubleshooting system issues, identifying the cause, procuring the needed resources, and managing/performing the repair.

Responsibilities

  • Performs system installs as needed. This includes installing cabling, cameras, radios, speakers, enclosures, racks, and other associated system equipment
  • Works from ladders and man lifts as needed
  • Assists with system configuration and testing
  • Performs site surveys post sale, to gather information for video system designs.
  • Assists with the generation of design documents that are utilized during the video system installation and for system service  
  • Assists with coordination between Kastle departments and client during implementation, effectively managing the needs and expectations of all stakeholders
  • Provides regular progress updates to all stakeholders
  • Provides training to customer on video management system
  • Provides on site system service/maintenance as needed
  • Stays up to date and knowledgeable in Kastle services, technology as well as internal processes and procedures
  • Familiar with the operation of Windows OS
  • Familiar with networking principles (IP, DNS, DHCP, firewalls, VPN, cabling)
  • Familiar with installing and troubleshooting wireless networks
  • Experienced with installing and troubleshooting security cameras and video management systems
  • Familiar with functionality of switches, routers, and gateways
  • Experienced installing, maintaining, and troubleshooting copper and fiber optic IP networks

Qualifications

  • Bachelors Degree
  • 3+ years of overall work experience
  • Demonstrated knowledge of the principles and processes for providing project management support
  • Mechanical aptitude and thorough knowledge of hand and power tools
  • Electronics knowledge/background (AC/DC theory, series and parallel circuits, open/close loops) and ability and knowledge to use digital volt meters
  • Knowledge of MS Windows, IP, Ethernet, and networking/routing protocols.
  • Construction experience and knowledge of structured cabling, fiber optic, and security camera systems installation.
  • Experience operating man lifts is a plus.

Kastle Systems is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.